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# Centralized Quarantine Management (CQM)

## Overview

As an Administrator, you can now manage the quarantine process centrally through the EPP Console in EPP On-Premise v8.4. This functionality enhances visibility and control over quarantined files from all connected endpoints.

> Note: This feature is not applicable for Control Center (Multisite) environments.

## Scope

- Quarantine information is collected from all Endpoints and made available on the EPP Server.
- Applies to all licensed EPP flavours.
- Upload functionality is only supported on On-Prem deployments,
- Upload feature is controlled by a license flag (default: disabled).

## Supported Admin Actions

From the EPP Console, administrators can perform the following actions:

### Single-Selection Actions

- Pull from Agent
  - Downloads the file from the agent (if online) or via roaming server (if roaming).
  - Not applicable if file is already downloaded.

### Multi-Selection Actions

- Restore
  - Skips records already marked as Restored or Deleted.
- Delete
  - Skips records already marked as Restored or Deleted.
- Send to Seqrite Lab
  - Skips records with status Restored, Deleted, or Sent to Lab.

## Quarantine Record Details Displayed on Server

Each record displays:

- File hash code
- Endpoint details
- File name
- Location
- Quarantined on
- Virus name
- Source
- Action status

## Action Status Values

Status | Description
--- | ---
Quarantined | Default status
Deleted | File removed
Restored | File restored
Delete in Progress | Deletion is ongoing
Restore in Progress | Restoration is ongoing
Send to Lab in Progress | Lab submission initiated
Sent to Lab | File submitted to Seqrite lab
Upload in Progress | File is being uploaded
Download File | File available for download (after upload)
Pull Request In Progress | Pull request ongoing
Pull Request Failed | Unsuccessful Pull Request
Delete Failed | Could not delete the selected
Restore Failed | Failed selected restore request
Send Failed | Failed the send request

### Download Workflow

1. Admin submits Upload request with a password for file protection.
2. After successful upload, Download File option becomes available.
3. File is password-protected during download.

> Note: The upload file size limit is restricted to 10 mb.

## Agent & Console Sync

- Actions performed on Agent UI are reflected on Server Console.
- Vice versa synchronization is ensured.

## Report Management

- Quarantine data retained for:
  - 60 days (status: Restored or Deleted)
  - 90 days (all other statuses, considering client retention max config)
- Export Options: CSV / PDF
- Scheduled Report Support: Available via Admin settings.
- Filters & Copy Functionality: Supported for hash codes.

> Note: Restored and Deleted reports will be deleted after 60 days

## Role-Based Access

Role | Permissions
--- | ---
Super Admin / Admin | Full access to all actions and reports
Group Admin | Can act on files belonging to their group and child groups
Report Viewer | View-only access, no actions allowed

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